Thursday, September 30, 2010

Book Now for Peak Season in New Zealand and Australia

Heed my warning!

If you want to secure the right motorhome of campervan to rent in New Zealand or Australia from 15 December through to the end of January you need to place a booking in the next 2 weeks. By the 20th of October I predict that availability will start drying up in quite a few fleets particularly in the larger 4 or 6 berths.

My feeling is that Australia has a bit longer to run as it is filling up a bit slower but Motorhoming in New Zealand is very popular again this year.

Don't book your flights before securing a motorhome and don't even think about holding out for cheap flights and then booking a motorhome last minute for travel anywhere in New Zealand over Christmas - New Years, it won't happen for you.

We turn away hundreds of bookings each year from people trying to book in mid to late November or December for December or January bookings into Australia and New Zealand. Please don't be one of them. Give us a call on any of these numbers to help you choose the right vehicle for you or check the availability on something you already have your eye on

Tuesday, September 14, 2010

Tips on Renting Motorhomes

These tips of renting Motorhomes was written originally for renting in the USA in particular, but most of these points are equally valid for renting Motorhomes in every country. Apologies for the length but these are important to explain in full, and I studied English at University and have been prone to verbosity ever since.
(note: an RV or Recreational Vehicle is the North American term for a Motorhome)

Tips on placing a reservation for RV rentals
There’s more to renting an RV than there is to renting a car. Here are some tips to help you have a great experience and avoid disappointment when renting an RV.

Book early to get your first choice of vehicle
In peak times of year, there simply aren’t enough RVs to go around. Anyone who rents RVs regularly (such as many Dutch, German and English tourists visiting the US) will know how important it is to book six months or more in advance.
If you are looking to travel in shoulder seasons (May – early June, August – early October) and especially peak season (June – July), your chances of securing your first choice vehicle, dates and locations are greatly diminished the closer you get to your travel dates. Even if you are booking for peak season 4- 6 months prior to your travel dates there is a chance your first choice may not be available. You have very little chance of getting your first choice if you are booking within 4 – 6 weeks of your travel date for peak season . So plan ahead, book early, and get the pick of the fleet.

Book early to get the best specials
Many of the larger RV rental companies in the USA have very generous “Early Bird Specials”. These reward people who book (and in some cases pay) early. Specials can include a 10 – 20% off the normal base rental costs, and this is often combined with one or more additional elements of the rental at greatly discounted rates. These other elements can include free additional miles, half price unlimited miles upgrades, no one way fees, free convenience kits, or other standard fees reduced or removed. To qualify, bookings for the coming Summer season must be received by either the end of December or January preceding. Some early bird specials may continue into February but they will be of a lesser value than the offers that are in place for bookings received by December or January. You will not find better value for a Spring - Summer rental than what you will get if you place your reservation in December – February.
Many RV rental companies increase the standard pricing on their vehicles as vehicle availability for shoulder and peak seasons decreases. Make no mistake, the best RV rental companies will rent 90 - 100% of their fleet across peak and shoulder seasons, so their prices are far more likely to increase than decrease as these seasons get closer.

Book your RV before your flights
Do not book your flights first especially if you are travelling inside of 2 months. There are far less RVs available in the USA than there are seats on planes coming into and out of the country! By all means investigate flights before booking your RV, but make sure you have secured an RV before confirming your flights. You may find that your first choice RV rental is not available but your agent has come back to you with alternative suggestions that may have variation in the pick up or drop off dates or even locations. If you have booked your flights first you may now find it hard or expensive to change these to enable you to take the alternative RV rental suggested. Many people make this mistake and end up having flights booked but never secure an RV.
Further to above, do not wait for cheap last minute deals on flights before booking an RV. Your chances of securing an RV that fits between your return flight dates and locations is greatly diminished the closer you get to your RV travel dates. And what money you save on a cheaper last minute flight will be more than swallowed up by a more expensive rental price on the RV which typically increases as your travel dates get closer to booking dates.

Understand the terms and conditions
Read terms and conditions especially payment and cancellation fee clauses before placing your reservation. Because RVs are specialty vehicles all RV rental companies need at least a percentage of your rental paid in advance. Many will expect full payment 35 days prior to travel dates. All RV rental companies impose cancellation fees if a booking is subsequently cancelled. These increase dramatically as the numbers of days prior to the start date of your rental decrease. If you cancel within 7 days or “no show” you can expect to be charged for the full cost of your rental and most companies will still expect around 25 – 30% of the cost of the rental if you are cancelling inside of 30 days prior to your pick up date. If you do need to cancel your booking, let your booking agent know of your cancellation in writing as soon as you do. They may be able to negotiate better terms with the rental company on your behalf if there is a good reason for the cancellation and the notification period of your cancellation gives the RV rental company a chance of renting your unit to another customer.

Don’t treat an RV reservation like a car reservation
Do not make multiple reservations on different websites in an attempt to increase your chances of securing a vehicle. Doing this could result in you being chased for cancellation fees on more than one vehicle! RV rental companies do not work like car rental companies where they overbook fleet to counteract the percentage of customers who “no show”. A good online agent with relationships with multiple RV rental companies should be able to search and find a vehicle for you, so sit tight and let them use their relationships to do the searching for you.

Be flexible in your plans, especially if you are wanting a one way rental
If you are booking a one way rental between two different locations all of the above points become far more poignant. The number of vehicles assigned to one way rentals are more limited than the numbers of vehicles that a rental company will be happy to rent back to the same location. Rental companies need to be very careful that large components of their fleet don’t end up in one or two locations due to too many one way rentals in the same direction. So book early and do not book flights first if you are looking to rent one way.
With cross country one way rentals (e.g. New York to Los Angeles, Boston to Las Vegas, Denver to San Francisco) you are more likely to secure a vehicle and get a better price if you travel from West to East, particularly if your rental is mid or late Summer. More people want to one way from East to West so essentially by renting in the reverse direction you are helping the RV rental company redistribute their fleet. Talk to your rental agent to see if they know of any “relocation specials” coming up.

Book with an agent like iMall Motorhomes Ltd
We operate and . Our buying relationships with the RV suppliers can mean that our pricing is better than what you would get direct. A good booking agent like us can offer other knowledge and services relating to RV rental and should also be able to find alternative vehicles for you should your first choice not be available. We can also recommend and find the best fit vehicle for you across multiple fleets. And if you are booking closer to travel dates or last minute we are going to be your best bet of finding you something.

Thursday, September 2, 2010

Welcome to my new Blog

Gidday, i'm Rohan Marx, General Manager of iMall Motorhomes Ltd

As the General Manager of one of the world's largest booking agents for Motorhomes and RV's I'm often asked my opinions on everything motorhoming related. Well my opinion on motorhoming is that it's a great way to see the world. It offers the freedom and flexibility to change and adjust your plans while your on the road as well as the ability to stay pretty much wherever you want (within reason and local by-laws!) .

iMall Motorhomes Ltd have close to 200 Motorhome Suppliers situated in over 20 countries. Our range of vehicles available is second to none as the advice you will get from our dedicated team of 12 Motorhome / RV rental consultants. Our buying power also allows us to deliver very competitive pricing. And if you are not entirely sure where you want to go please visit our motorhoming information website There we will continue to add information about points of interest in key Motorhoming destinations as well as suggested routes and driving itineraries and other useful information.

And if you have any questions about your existing or potential rental please do not hesitate to give us a call on any of the numbers below or email

Adelaide: 08 7100 5413
Brisbane: 07 3503 6787
Canberra: 02 6100 2136
Melbourne: 03 8256 9616
Perth: 08 6430 1860
Sydney: 02 8507 3007

New Zealand:
All regions: 0800 556 606

UK & Ireland:
All regions: 0808 234 8955

USA & Canada:
All regions: 1 866 425 0307

All Other Countries:
+64 9 308 7479